Frequently Asked Questions
Discover everything you need to know about shopping the world of Dries Van Noten.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
What is the return policy for online purchases?
We accept returns within 14 days of the delivery date. Items must be in their original condition, unworn, and with all designer tags and security seals still attached.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine my size?
Each product page includes a detailed size guide. Please note that Dries Van Noten typically uses European sizing. For specific garment measurements, you can contact our customer service team.
Which payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted for your security.
Are your products authentic?
Every item sold on our official e-commerce store is guaranteed to be an authentic Dries Van Noten product, sourced directly from our production facilities.